Vendormint × MPG

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Market Performance Group
Confidential Partnership Deck

Retail Deduction
Recovery

Purpose-built to support agencies with a single, scalable deduction recovery partner across their supplier portfolio. We combine expert retail knowledge with proprietary technology to recover revenue that's rightfully yours.

50+ Retailers Covered Human Led. Tech Enabled. $0 Upfront Performance-Based
Who We Are

Mission, Vision & Values

Vision

Vendormint fosters a world where suppliers have financial resilience, and every partnership is MINT-worthy: transparent, fair, and sustainable.

Mission

Vendormint drives financial performance by transforming data into revenue opportunities so clients can sustain profitable long-term growth.

💡

Mindful Innovation

We innovate with intention, designing every strategy and tool to simplify complexity and strengthen financial well-being.

⚡

Nimble

We stay agile, responding swiftly to client needs and turning challenges into opportunities before they become problems.

🤝

Empathy

We lead with understanding, crafting solutions that make both financial and human sense for every stakeholder involved.

🛡

Integrity

We earn trust by delivering what we promise, standing by our clients with honesty and transparency in every decision.

🔍

Transparency

Clear, simple, collaborative communication — no hidden agendas, no surprises. You always know where your claims stand.

🎯

Drive

We pursue excellence with energy and persistence, going above and beyond for every client, every claim, every day.

What's Inside

Executive Summary

Everything you need to evaluate Vendormint as your deduction recovery partner.

🏪
Capabilities & Retailer Coverage
50+ retailers, core technology, and AI tools
📈
Expansion & Future Capabilities
Amazon, 3PL audit, marketplace recovery
📦
3PL Access & Documentation
Bulk upload, integrations, AI document scanning
🛒
Marketplace Support
Refund Stacker — Walmart Marketplace recovery
💰
Pricing Models
Phase 1 audit cleanup + Phase 2 ongoing management
✅
Why Vendormint
Team, differentiators, and customer proof
🔒
White Label & Co-Branding
MPG-branded portal options
→
Next Steps
How to get started with your first client
Section 01

Capabilities

What we do, how we do it, and the technology that sets us apart.

Retail Coverage

Vendormint Supports Suppliers at 50+ Retailers

Our platform and expertise extend across the retail ecosystem — from mass merchants to specialty chains.

MASS MERCHANT
Walmart · Target · Sam's Club
GROCERY
Albertson's · Kroger · Winn-Dixie
SPECIALTY
Dick's · PetSmart · Ulta · REI
DEPARTMENT
Macy's · Nordstrom · Kohl's
WHOLESALE
Kehe · UNFI · C&S Wholesalers
And Many More
Dollar GeneralDollar TreeBig LotsBurlingtonTJ MaxxBeallsJCPenneyPetcoAutoZoneAdvance Auto PartsWalgreensRite AidDillard'sMeijerTractor SupplyAcademy SportsMenardsBest BuyOffice DepotRossForever 21Canadian Tire
50+

We understand each retailer's unique policies, dispute portals, documentation requirements, and approval processes — meaning faster resolutions and higher recovery rates for your clients.

How We Work

Technology That Empowers Experts

Our platform handles the heavy lifting so your team — and ours — can focus on maximizing recovery outcomes.

🔍

Automated Claim Identification

Our platform automatically identifies and prioritizes high-value claims and chargebacks, ensuring nothing falls through the cracks.

📁

Centralized Documentation

Complete audit trails and documentation management keep every dispute organized, accessible, and ready for submission.

🧠

Retailer-Specific Logic

Proprietary algorithms layered with expert human execution for optimal results across every retail partner's unique rules.

👤

Named Account Mapping

When you manage 50+ accounts, you need names that make sense to your team — not what's on the articles of incorporation.

📊

Real-Time Dashboard

Live claim status, repayment tracking, and analytics give you and your clients complete visibility at all times.

🔗

3PL Integration

Direct integrations with key 3PLs like RJW to secure BOLs, PODs, and invoices with zero manual effort from your team.

AI That Actually Saves Time

AI + Expert UX — Not AI Instead of UX

We embed AI where it actually saves time, while delivering a best-in-class portal your team will actually use.

🤖

Ask Minty — AI Agent

Built directly into our portal. Ask questions about disputes in plain English and get instant, data-driven answers.

EXAMPLE QUERIES
"Total disputed amount for Acme Corp this quarter?"
"All claims awaiting repayment over $5,000"
"What is Walmart claim code 25?"
📄

Document Scanning AI

BOLs, PODs, Invoices — AI extracts data and auto-assigns documents to the correct claim. Zero manual matching.

HOW IT WORKS
1. Document uploaded (BOL, POD, Invoice)
2. AI extracts vendor #, invoice #, PO #, amounts
3. Auto-assigns to correct claim
4. Dispute team sees docs attached — zero sorting
What We Recover

Every Type of Deduction, Covered

We review both valid and invalid deductions to understand root causes and identify every opportunity to recover invalid charges.

📦

OS&D (Over, Short & Damaged)

When the quantity received by the retailer does not match the purchase order due to over-delivery, under-delivery, or damaged items.

💵

Pricing Discrepancies

Discrepancies between agreed prices, invoices, and purchase orders that lead to financial adjustments and chargebacks.

🔄

Returns

Situations where goods are returned to the supplier due to damage, overstock, or incorrect items — often with disputed credits.

📋

Contractual

Deductions based on contractual agreements like freight allowances, promotional allowances, or co-op terms.

⚠️

Compliance

Deductions tied to non-adherence to retailer guidelines such as late shipments, missing documents, or labeling errors.

📌

Other / Miscellaneous

Unique or administrative issues that don't fit standard categories — including Collect Ready and freight claims.

Onboarding

The Path to Recovery

From first conversation to active recovery in weeks — not months. We make this effortless.

1

Introduction & Intake

MPG introduces the opportunity via a simple intake or referral. Vendormint supports or leads supplier conversations as needed.

2

Opportunity Review

Discuss recovery potential with our team and review initial audit results with the supplier.

3

Contract Alignment

Partnership contract alignment and redlines completed quickly to keep momentum.

4

Seamless Data Integration

Customer credential setup and data acquisition — we handle the technical lift.

5

The Audit Snapshot

A 24-month lookback identifying leaked revenue from shortages, pricing errors, compliance fines, and more.

6

Recovery Begins

No upfront cost, no heavy lifting for your team. In weeks, we move from theory to actual dollars being pursued.

How We Engage

Flexible Partnership. Full Support.

MPG can lead the relationship or leverage Vendormint as a direct extension of your team — flexibility tailored at the client level.

Option A — Vendormint-Led

Direct to Supplier

Vendormint manages all supplier communication. MPG receives reporting and full visibility. Minimal lift required from MPG team.

Option B — MPG-Led

Enabled by Vendormint

MPG owns the supplier relationship. Vendormint provides data, recovery expertise, and technology behind the scenes. White-label capable.

Weekly

Email Support & Check-ins

Ongoing communication on active claims and issues.

Monthly

Progress Reports & Strategy Calls

Account-level insights, repayment updates, strategy.

Quarterly

Business Reviews

Executive QBRs with direct product team engagement.

The Portal

Three Audiences, One Platform

A polished, role-based portal designed for Vendormint's team, agency partners like MPG, and direct supplier customers.

⚙️

Vendormint Team

Full operational dashboard, DM/CSM assignment, billing, user management, and admin controls.

🏢

Agency Partners (MPG)

Portfolio analytics, AM tracking, customer management, and team user administration.

👤

Direct Customers

Self-service analytics scoped to own data. Claim tracking, repayment visibility, and account insights.

KPI Cards + Sparklines

VM Claims, Claim Count, Repayment, Awaiting Repayment — with trend indicators.

Interactive Charts

Status, Supplier, Category breakdowns — reactive to filters, toggle $ vs count.

Export Capabilities

One-click branded detail export for client review meetings and reporting.

Flexible Date Ranges

Presets + custom range with date pickers. Contextual tooltips for clarity.

AM Filter

Filter entire dashboard by account manager to review their full book of business.

Team Transitions

Clone customer access from departing AMs in 30 seconds. Zero downtime.

After Go-Live

Full Lifecycle Management

Vendormint manages the complete recovery lifecycle — from initial discovery through long-term deduction prevention.

1

Data & Portal Access

Secure access to retail portal, deduction files, and documentation.

2

Historical Backlog

Prioritize aged and expiring deductions for immediate recovery.

3

Active Dispute Execution

Human-led submission, follow-up, and escalation with retailer contacts.

4

Recovery & Posting

Validate credits and cash recovery with full audit trail.

5

Root Cause Analysis

Identify patterns driving valid deductions and implement preventative measures.

6

Ongoing Optimization

Reduce future leakage and improve compliance outcomes.

7

Agency Reporting

Transparent reporting with real-time dashboards for all stakeholders.

Result

You do the data mining; your clients just watch the dashboard. Theory to dollars in weeks.

3PL Access

Seamless 3PL Documentation Acquisition

Missing documentation is the #1 bottleneck in deduction recovery. Vendormint eliminates it with AI and direct integrations.

📤

Bulk Upload

Drop all documents into our repository at once. AI handles naming and sorting — no manual organization required.

🔌

3PL Integration

Instant document gathering through established integrations with key 3PLs like RJW. Portal access retrieval also supported.

📂

Manual Retrieval

For 3PLs without integration capabilities, we support manual processes, shared drive access, and internal document retrieval.

Why This Matters

Vendormint's documentation acquisition capabilities remove the most common bottleneck in deduction recovery. With AI and integrations working together, your recovery rate improves while your team stays focused on what matters most.

Section 02

Expansion

What's coming next — Amazon, 3PL audit services, and advanced marketplace capabilities.

What's Coming

Unmatched Amazon Expertise & Future Capabilities

🛒 Coming Summer 2026

Amazon 1P & 3P Recovery

Vendormint has tremendous in-house knowledge of the Amazon Vendor and Seller ecosystem. Our leadership team co-founded two established companies in the Amazon space. Anticipated launch: Summer 2026.

  • Amazon Vendor Central (1P)
  • Amazon Seller Central Audit & Recovery (3P)

3PL Audit & Recovery Service

Piloting Now

Specialized audit to help suppliers get maximum value from their 3PL relationships. 100% commission-based — no recovery, no fee.

Additional Future Capabilities

🏪 Full SaaS — for suppliers managing end-to-end
🛒 Expanded WM Marketplace claim types
🧠 Advanced AI for returns and chargeback claims
🎯 Full Target automation and claim expansion

Referral Partner Portal

Deploying May 2026

Real-time visibility into the full partner opportunity lifecycle — from introduction to referral fee payment.

Section 03

Refund
Stacker

Walmart Marketplace reimbursement recovery — a proven tool acquired by Vendormint to fill the gap competitors leave open.

Walmart Marketplace Recovery

Vendormint × Refund Stacker

Most competitors don't offer Marketplace reimbursement recovery. Vendormint's acquisition of Refund Stacker closes that gap.

400+
Active Users
$0
Upfront Cost
25%
Success Fee Only
What We Handle
  • Inbound WFS Shipment Discrepancies
  • Return and Refund Disputes
  • Lost and Misplaced Inventory
  • WFS Fee Audits (Fulfillment & Storage)
  • And more — ongoing expansion
Simple, Risk-Free Pricing
$0 upfront
25% of recovered refunds. Cancel any time.
You only pay when we win you money.
How It Works
1

Connect your Walmart Seller Center account

2

We scan your data for refund opportunities

3

Claims filed and reviewed by our experts

4

We stack your refunds — you collect

Section 04

Pricing

Two phases, zero upfront cost, and a flexible structure built for agency partnerships.

Pricing for MPG Clients

Two Phases. Zero Upfront.

Vendormint's engagement is structured around two distinct service phases, each designed to deliver value differently.

Phase One
Audit Period Clean Up
Starting at 25%
  • Full historical deduction audit (up to 24 months)
  • Claim identification, documentation, and dispute filing
  • Root cause tagging to inform the ongoing phase
  • $0 upfront, zero retainers or SaaS fees
  • No financial risk to your agency or clients
  • Revenue share: MPG earns a cut of every recovery fee
Phase Two
Deduction Management (Ongoing)
Commission + Monthly Fee
  • Ongoing deduction recovery and dispute management
  • Root cause analysis and invoicing/compliance consulting
  • Proactive identification of PO, item setup, and shipping issues
  • Access to Vendormint's retail check data and analytics suite
  • Regular strategy calls with retail experts
  • Retailer-specific guidance to reduce future deduction volume
Phase Two — Ongoing Recovery

Tiered Pricing by Annual Walmart Revenue

Vendormint is flexible on pricing structure — open to flat-fee, hybrid, or custom models that align with how MPG packages services.

Walmart Annual Revenue SizeCommission FeeMonthly Platform CostRetailers Included
$0 – $25M20%$500/moUnlimited
$25M – $50M18%$750/moUnlimited
$50M – $100M15%$1,000/moUnlimited
$100M+13%$1,500/moUnlimited
What's Included in Monthly
✓ Unlimited retailers covered
✓ Full platform access for your team
✓ Monthly strategy calls with retail experts
✓ Retailer check data and analytics suite
✓ Quarterly executive business reviews
✓ Additional retail expert access upon request*

*Additional support can be provided upon request and scoped separately. Partner revenue share applies to all recovery commissions.

Co-Branding Options

White Label & Private Label Portal

MPG can present the full Vendormint platform under its own brand — seamlessly extending your existing client relationships.

🎨

MPG-Branded Portal

Full white label experience — your logo, your colors, powered by Vendormint's technology infrastructure.

🔌

"Powered by Vendormint"

Co-branded option that maintains Vendormint credibility while anchoring MPG's partnership value.

⏱

Implementation

Timeline depends on MPG's white label requirements and integration needs. Aligned post-contract execution.

The Strategic Value

White labeling allows MPG to offer best-in-class deduction recovery as a core service — not a referral. Your clients see a seamless experience, your team maintains the relationship, and Vendormint handles all the operational complexity behind the scenes.

Section 05

Why
Vendormint

90+ years of combined experience. Purpose-built for agencies. And the results to prove it.

The Team

90+ Years of Combined Experience

Retail audit experts and supply chain consultants acting as an extension of your team.

MB
Max Borin
CEO & Co-Founder
DC
Dallas Counts
COO
GP
Greg Porlier
VP of Sales & BD
RG
Rob Gonda
CTO
AG
Angela Gautney
Deductions Team Lead
SI
Shelly Ickes
Dispute Management Manager
BM
Brad Martin
Director of Product Solutions
KC
Kristi Coats-Suess
Senior Director of Sales

Purpose-Built for Agencies

Designed specifically for agencies supporting big box-centric supplier portfolios.

Comprehensive Coverage

Shortages, pricing errors, compliance fines, Collect Ready, and freight claims across all major retailers.

Massive Scale

Built to scale seamlessly across Target, Walmart, and 50+ other major retail partners.

The Differentiator

Experts + Automation — Not Automation Alone

Rigid rules and bots break down on gray-area deductions. That's where Vendormint wins.

Bot-only filing with no human review
VS
Human-in-the-loop expertise on every claim
Limited to 2–3 retailers
VS
50+ retailers with retailer-specific logic
Monthly SaaS fee regardless of recovery
VS
$0 upfront — performance-based only
No escalation or advocacy capabilities
VS
Direct escalation and negotiation with retailers
Fails on missing or imperfect documentation
VS
AI document scanning + 3PL integrations fill the gap
No root cause or prevention consulting
VS
Ongoing optimization to reduce future deductions
Customer Proof

What Our Customers Say

"Thank you for always staying on calls double the time and walking us through everything. You are super helpful and we're glad to have you on our team to help us through this. YOU ARE AWESOME!"

— Lynn Kwartowitz, Fruit of the Earth

"We left our previous provider because we weren't getting the support we needed when complex deductions challenged their tech stack. Having experts like you makes a meaningful difference."

— Guillaume Dupras, Vosker

"Just having you guys in our corner, it alleviated so much pain. Trying to navigate through all of this, not knowing what I'm looking at and how to combat things, it's just been an utter nightmare — until now."

— Eli Glieberman, Aerosoles
Let's Get Started

Let's Get Your
Revenue Back.

We're ready to start adding value to your supplier partners today. Reach out to either of our team members to schedule a discovery call.

Kristi Coats-Suess
Senior Director of Sales
kristic@vendormint.com
1-479-283-3445
Greg Porlier
VP Sales & Business Development
gregp@vendormint.com
1-570-807-9181
Visit vendormint.com Confidential — For MPG Internal Use Only
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